Update Date: May 11, 2022
Welcome to use the products and services of Beijing NOKOV Science & Technology Co., Ltd. (hereinafter referred to as NOKOV or NOKOV Motion Capture)! NOKOV is well aware of the importance of personal information to you, and your trust is very important to NOKOV. NOKOV will strictly abide by laws and regulations and take corresponding security protection measures, and is committed to keeping your personal information safe and controllable. Based on this, the service provider NOKOV has formulated this "NOKOV Motion Capture Privacy Policy" (hereinafter referred to as "this Policy"/"this Privacy Policy") to help you fully understand how NOKOV collects, use, share, store and protect your personal information and how you can manage your personal information so that you can better make appropriate choices.
Before you start to use NOKOV's products and services, please read and understand this policy carefully, especially the terms marked by NOKOV in bold/bold underline, and make sure you fully understand and agree to use it. For the professional vocabulary involved in this policy, NOKOV tries to explain it to you in a concise and popular way for your understanding. If you have any questions, comments or suggestions about the content of this policy, you can contact NOKOV through the contact information at the end of this policy.
Your agreement to the Privacy Policy means that you have understood the functions provided by the application, as well as the necessary personal information required for the operation of the functions, and have given the corresponding authorization to collect and use them. You click, including but not limited to "Agree" or "Next", or you use NOKOV Services, or any other express or implied acceptance of services, are deemed to have read and agreed to sign this Policy. This policy will have legal effect between you and NOKOV, and become a legal document binding on both parties. It means that you have separately agreed to enable additional functions, process necessary personal information, enable relevant additional functions, process necessary personal information and process sensitive personal information. NOKOV does not need to seek your consent separately.
This Privacy Policy will help you understand the following:
1. Scope of application
2. Information collection and use
3. Provide external information
4. Your rights
5. Storage of information
6. Policy update
7. Protection of minors
8. Contact NOKOV Motion Capture
Appendix: Relevant Definitions
1. Scope of Application
This policy applies to the various products and services provided by NOKOV service providers to you through the NOKOV website, NOKOV client (including but not limited to IOS version, Android version, etc.), mini programs and new forms emerging with the development of technology.
In addition to the relevant information collection and use activities described in this policy, this policy is a general content that applies uniformly to all NOKOV products and/or services. When you use any NOKOV products and/or services, this policy applies, but if the If a product and/or service has a separate privacy clause/privacy agreement, the separate privacy clause/privacy agreement will take precedence; for the content not mentioned in the separate privacy clause/privacy agreement, this policy applies. But please note that this policy does not apply to the following situations:
1.1 Information collection/processing practices of third parties that provide advertising services for NOKOV's products and/or services;
1.2 NOKOV's products and/or services may contain or link to information provided by third parties or third-party services (including any third-party applications, websites, products, services, etc.), which are operated by third parties, your use of such information or services has nothing to do with NOKOV. NOKOV hereby kindly reminds you that when you use third-party information or services, you should pay attention to and carefully read the relevant user agreement and personal information protection policy displayed to you by the third party, and keep and provide your personal information with care. This policy only applies to your personal information collected by NOKOV, and does not apply to the collection of your personal information by any third party, as well as the services provided by any third party or the third party's information usage rules. NOKOV does not apply to any third-party collection of your personal information. To the extent permitted by law, we do not assume any responsibility for the behavior of your personal information, storage and use.
2. Information Collection and Use
When you use NOKOV's products and/or services, your personal information that NOKOV needs/may need to collect and use includes the following two:
2.1 In order to realize the basic functions of providing NOKOV products and/or services to you, you must authorize NOKOV to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use NOKOV's products and/or services normally;
2.2 In order to provide you with additional functions of NOKOV products and/or services, you may choose to individually agree or disagree with the information collected and used by NOKOV. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the functional effects that NOKOV intends to achieve, and will not affect your use of the basic functions of NOKOV.
NOKOV hereby reminds you: NOKOV is committed to creating a variety of products and services to meet your needs. Because NOKOV provides you with a wide variety of products and services, and the specific products and/or service scopes that different users choose to use are different, the basic/additional functions and the corresponding types and scopes of personal information collected and used will be different. Please refer to the specific product and/or service function shall prevail.
The specific functional scenarios that NOKOV will provide you include:
(1) Account registration/login and identity verification
① Account registration/login
When you register NOKOV's products and/or services, in order to help you complete the registration process, you need to provide NOKOV with your mobile phone number and verify it, as well as create a username and password. The purpose of collecting such information is to meet the online real-name system requirements of relevant laws and regulations. Such information is necessary for this function. If you do not provide such information, registration will fail, but it will not affect your browsing, searching, and playing of videos. In addition, you can also choose to fill in your name, region and other information according to your own needs.
When you log in to NOKOV's products and/or services, you need to provide NOKOV with your mobile phone number/email and password, or perform verification; With your express consent, NOKOV will obtain your mobile phone number through the operator, so that NOKOV can provide you with a quick login service; when you use the "scan code login" function, NOKOV will request you to authorize the camera permission to successfully complete scanning the QR code; when you log in with an account on a third-party platform (such as Taobao/Ali-pay/WeChat/Weibo/QQ account, etc.), you authorize NOKOV to obtain the relevant information (including: nickname) under the third-party account you log in , avatar, subject to your authorized content), used to bind with NOKOV account, so that you can directly log in and use related products and/or services. In order to meet the online real-name system requirements of relevant laws and regulations, when you use a third-party platform account to authorize to log in to NOKOV's products and/or services, you need to bind your mobile phone number for the first authorization. Such information is necessary for this function, and if you do not provide such information, you may not be able to log in normally. If you do not provide such information, the login will fail, but it will not affect your browsing, searching and playing functions of the video.
When you use NOKOV, in order to maintain your basic information and improve your service experience, you can choose to fill in your gender, avatar, nickname, birthday, personal profile, etc. Such information is non-essential information for this function. If you do not provide this information, it will not affect the basic functions of your use of NOKOV's products and/or services. When you upload/replace your avatar, NOKOV will request your camera and photo album permissions, and collect the image information you upload/replace.
② Authentication
When you use information release (such as live broadcast), "NOKOV account", online game user real-name registration and transactions, purchase tickets for commercial performances, purchase related financial products or services, or when enterprises perform the obligation to withhold and pay personal income tax, or to meet relevant legal regulations and regulatory requirements, ensure the authenticity of user identities, implement risk control such as anti-fraud, or ensure the security of systems and services, you may need to perform identity authentication before using specific functions and/or services. NOKOV will need to collect your identity authentication information (which may include name, ID card-related information, facial feature information, mobile phone number) to complete real-name authentication.
In youth mode, if you need to log out and forget your password, your identity needs to be authenticated in order to meet relevant laws and regulations. You can choose to contact NOKOV's customer service to reset your password, or you can perform online authentication to exit the youth mode. If you choose to authenticate online, NOKOV will need to collect your identity authentication information (including name, ID-related information, and facial feature information) to complete the authentication.
(2) Browse/Search/Play/Download
When you use the browsing and playing functions of NOKOV's video, audio, live broadcast, e-books and other service content, in order to provide you with consistent services, NOKOV needs to collect your device information and log information. The aforementioned log information includes: your operation and behavior log information, including your browsing records, likes/shares/comments/interaction records, favorites/following/reservation records/chasing records, playback records, playback duration, access date and time. Such information is necessary for this function. If you do not provide such information, you may not be able to use the above functions normally.
When you use the search function, NOKOV will automatically collect some of your information, including the following personal information: search content (including text, voice information when using voice search), browsing history and time, search time, and interactions with them frequency. In order to provide efficient search services, some of the foregoing information will be temporarily stored on your local device, and may display your search history to you. Such information is necessary for this function. If you do not provide such information, you may not be able to use the above functions normally.
NOKOV gives you voice search. When you use the voice search function, NOKOV will ask you to authorize the microphone permission and collect your voice information; when you use the download function, NOKOV will ask you to authorize the storage permission to write audio and video files in the external storage space of your device related information.
(3) Information upload or release, exchange and interaction
If you use the service of uploading videos or photos, bullet screens, comments, or leaving messages or postings in the community, you may take the initiative to provide relevant graphic/audio and video content. NOKOV will automatically collect the above information from you, and display your nickname, avatar, and published information content. Please be aware that the information you publish may contain other people's personal information, please be sure to obtain the legal authorization of others to avoid illegal disclosure of other people's personal information. When you communicate and interact, NOKOV will collect your interactive information (including but not limited to comments, barrages, favorites/follows/reservations/records, likes/comments/shares/interaction information). When you upload or publish the above-mentioned information, NOKOV will request you to authorize the camera, photo album, and microphone when you use it.
(4) Participate in operational and interactive activities, marketing promotions and news notifications
If you participate in NOKOV's operations and interactive activities, such as lottery, prize betting, quizzes, questionnaires, and movie viewing activities, you may be required to actively submit relevant information. For example, to withdraw the red envelopes received from certain activities, redeem the prizes, and pay taxes to the tax authorities, you may need to submit ID information. If a prize or event gift needs to be sent, you will also need to provide address information. Such information is necessary for this function. If you do not provide such information, you may not be able to participate in the above activities normally.
In order to realize the function that you can find the activity page by obtaining the activity link of NOKOV platform through a third-party platform, NOKOV will read the content of your clipboard when you open NOKOV's application, or when the application switches from the background to the foreground, to determine whether There is relevant password information. Only when the clipboard has the aforementioned information, NOKOV will collect the information and give you the content you need after verification by the server. Please rest assured that NOKOV will not store other information about your clipboard, and the clipboard information alone cannot identify you.
For your contact information (including contact number and email address) you provide during use, NOKOV may send multiple types of notifications to one or more of them during operation for user message notification, authentication, security Verification, user experience research, etc. After your authorization and consent, NOKOV may provide you with commercial information such as advertisements and commercial activities that may be of interest to you through text messages, phone calls and/or emails. If you do not want to receive commercial information from NOKOV, you can unsubscribe from the marketing text messages sent to you by NOKOV by replying).
When you use the reminder or appointment function such as video, live broadcast, event, and product launch, NOKOV will request your calendar permission. After you enable the calendar permission, NOKOV will access your calendar to help you make an appointment or adjust the reserved time. and remind you.
(5) Order and payment
When you purchase NOKOV products and/or services, such as VIP membership, movie tickets, free streaming packages, etc., NOKOV needs to collect some or all of the following personal information according to the type of goods or services, including: transaction goods or service information, receipt of Consignee information (consignee name, delivery address and contact number, if the consignee is not your own, you should ensure that you have obtained the relevant authorization from the consignee), transaction amount, order time, order merchant, order number, order status, payment method, payment account number, payment status, NOKOV collects this information to help you complete the transaction smoothly, protect your transaction security, query order information, and provide customer service. Such information is necessary for this function. If you do not provide such information, you may not be able to participate in the above activities normally.
After you successfully place an order, if the product is provided by a third-party seller or the product needs to be delivered by a third-party, NOKOV will deliver and deliver the goods to you safely and accurately. Inevitably, you will know your order information and consignee information of your traded goods. NOKOV promises you that NOKOV will do its best to protect the security of your personal information. NOKOV will strictly require merchants and third-party delivery companies to keep your personal information confidential, and only learn and use it for the purpose of delivery, and shall not disclose it or do anything else. use.
(6) Content display and recommendation
In order to better provide you with content recommendation and display, optimize search results, understand the adaptability of products to different hardware devices, ensure the security of the operating environment, and identify abnormal account status, NOKOV will collect information about your use of NOKOV products or services. and correlate this information, including:
① Device information: NOKOV will receive and record the device-related information you use (such as device model, operating system version, device settings, MAC address, IMEI, IDFA, OAID, etc.) and other device identification code, device environment, mobile application list and other software and hardware feature information), device location-related information (including your authorized GPS location and sensor information such as WLAN access points, Bluetooth and base stations);
② Log information: When you use products or services provided by NOKOV's website or client, NOKOV will automatically collect your detailed usage of NOKOV services and save them as relevant network logs. Including your search and browsing history, following, playing history, number of visits, playing time, IP address, WLAN network, telecom operator network, language used, date and time of visit. In order to better provide you with content recommendation and display, NOKOV will optimize the search results in combination with legally collected device information, service log information, and other information authorized by you.
NOKOV uses this information to personalize recommendations in the following ways:
① Recommend personalized video content based on movie viewing records
In order to provide you with information display, search and push services that are more convenient and more in line with your personalized needs, NOKOV will extract your movie viewing preferences based on your device information, movie watching records, search records and other related log information, and recommend more relevant video content and information for you to watch.
② Personalized AD recommendations
NOKOV will extract your preference features based on your device information, service log information, order information, your third-party cooperation platform and other information, and match you with corresponding commercial advertisements. NOKOV will protect your personal information and ensure data security in strict accordance with relevant laws and regulations in the process of targeting you with advertisements.
③ Personalized recommendation service button close
If you do not want NOKOV to use your relevant information in accordance with the aforementioned content to recommend personalized services for you, you can enter the NOKOV app, website "My" - "Settings" - "Other Settings", and click "Allow NOKOV" Recommend videos based on viewing history" and "Allow NOKOV to display advertisements based on partner data" buttons to close the personalized recommendation service.
In addition, NOKOV will also use your above-mentioned information in order to continuously improve and optimize the above-mentioned functions.
(7) VIP membership or subscription service
In order to complete the payment of VIP membership fees, NOKOV will record your payment method and fund account, so as to realize after-sales service such as original route refund, red envelope withdrawal, cancellation of continuous monthly service and other after-sales services; NOKOV will send your order according to the payment method you choose. Payment-related information, order security-related equipment information, and other necessary information required by anti-money laundering laws communicate with Ali-pay or other third-party payment companies through Ali-pay and other third-party payment software tool development kits (SDKs) embedded in the application. shared. At the same time, NOKOV will record and show you the order information of your account, including the purchase of membership, single-film on-demand, subscription to comics, virtual currency and item purchase information, etc.
You acknowledge and agree that NOKOV may send multiple types of notices to one or more of your contact information (such as contact numbers) provided during your use, for the purpose of User message notification, authentication, security verification, user experience research, etc. In addition, NOKOV will provide you with commercial information such as advertisements and commercial activities that may be of interest to you through text messages, phone calls and/or emails after your authorization and consent, but please rest assured, if you do not want to accept the for commercial information, you can also unsubscribe through the unsubscribe methods provided in text messages and emails.
(8) Customer service and dispute resolution
When you contact NOKOV or submit an application for dispute resolution, in order to protect your account and system security, NOKOV requires you to provide the necessary personal information to verify your membership.
In order to contact you, help you solve problems as soon as possible, or record the solutions and results of related problems, NOKOV may save your communication, communication/call records and related content with NOKOV (including account information, order information, other information provided by the facts, or the contact information you leave). NOKOV will use your account information and order information if you make inquiries, complaints or suggestions for a specific order.
For the reasonable needs of providing services and improving service quality, NOKOV may also use your other information, including the relevant information you provide when you contact customer service, and the questionnaire response information sent to NOKOV when you participate in the questionnaire survey.
(9) To provide you with security
In order to improve the security of your use of services provided by NOKOV and NOKOV affiliates and partners, protect your personal and property safety or other users or the public from being infringed, and better prevent phishing websites, fraud, network vulnerabilities, computer viruses, and network attacks , network intrusion risk, more accurately identify violations of laws and regulations or NOKOV related agreements and rules, NOKOV embeds the application security SDK developed by NOKOV affiliates in the application to collect your device information, service log information, and may use or integrate Your membership information, transaction information, device information, service log information, and information that NOKOV affiliates and partners have authorized by you or shared in accordance with the law among them, NOKOV may collect MAC address, IMEI and other device identifiers during the background operation of the app To comprehensively judge your account and transaction risks, perform identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.
(10) Other additional services
① Additional services based on system permissions
In order to provide you with more convenient, high-quality and personalized products and/or services and strive to improve your experience, NOKOV may collect and use your personal information by enabling system permissions in the following additional services provided to you. If you do not agree to enable relevant permissions, it will not affect your use of NOKOV's basic services, but you may not be able to obtain the user experience that these additional services bring to you.
You can turn these permissions on or off at any time at your own discretion.
Please note that when you open any authority, you authorize NOKOV to collect and use relevant personal information to provide you with corresponding services. Once you close any authority, it means that you cancel the authorization, and NOKOV will no longer continue to collect data based on the corresponding authority. and the use of related personal information, it cannot continue to provide you with the services corresponding to this permission. Your decision to close the permission will not affect the previous collection and use of information based on your authorization.
② Services of Cookies and Similar Technologies
Cookies and similar device information identification technologies are commonly used technologies on the Internet. When you use NOKOV's services, NOKOV may use related technologies to send one or more cookies or anonymous identifiers (hereinafter referred to as "cookies") to your device to collect, identify and store your access to and use of this product. information. NOKOV undertakes not to use cookies for any purpose other than those described in this Privacy Policy. NOKOV uses cookies mainly to ensure the safe and efficient operation of products and services. It enables NOKOV to confirm the security status of your account and transactions, troubleshoot crashes and delays, and save you from repeating the steps of filling out forms and entering search content. and process.
At the same time, NOKOV may use cookies to show you information or functions that may be of interest to you, and to optimize your choice of advertising. Most browsers provide users with the function of clearing browser cache data. You can perform corresponding data clearing operations, or modify the acceptance level of cookies or reject NOKOV's cookies. You may not be able to use cookie-dependent services or corresponding functions due to these modifications.
3. Provide External Information
3.1 Sharing
NOKOV will not share your personal information with companies, organizations and individuals other than NOKOV service providers, except in the following cases:
(1) Sharing necessary to fulfill legal obligations: NOKOV may share your personal information in accordance with laws and regulations, as necessary for litigation and dispute resolution, or as required by administrative and judicial authorities in accordance with the law, as well as for the performance of other legal obligations.
(2) Sharing with your consent: After obtaining your explicit consent, NOKOV will share your personal information with other parties.
(3) Sharing when necessary for the conclusion and performance of the contract to which you are a party: If you purchase goods or services through NOKOV, NOKOV will share the necessary information related to the transaction in your order information with your choice according to your choice. Providers of related goods or services to fulfill your transaction, delivery and after-sales service needs.
(4) Sharing with affiliated companies: In order to facilitate NOKOV and affiliated companies to jointly provide you with some services, provide you with products and/or services based on NOKOV accounts, recommend information that may be of interest to you, identify abnormal member accounts, and protect NOKOV associations To protect the personal and property safety of the company or other users or the public, your personal information may be shared with NOKOV's affiliates and/or its designated service providers. NOKOV will only share necessary personal information and is bound by the purpose stated in this policy. If NOKOV shares your sensitive personal information or its affiliates change the purpose of use and processing of personal information, it will seek your authorization and consent again.
Please note that the information you share voluntarily or even publicly when using NOKOV services may involve your or others' personal information or even sensitive personal information. Please consider and make your decision more carefully.
3.2 Delegated processing
NOKOV may entrust authorized partners to process your personal information in order to provide certain services or perform functions for you on behalf of NOKOV. NOKOV will only entrust it to process your information for the legitimate, legitimate, necessary, specific and clear purposes stated in this policy, authorized partners can only access the information they need to perform their duties, and NOKOV will require them not to Use this information for any other purpose beyond the scope of the mandate. If authorized partners use your information for purposes not entrusted by NOKOV, they will obtain your consent separately.
At present, the authorized partners entrusted by NOKOV include the following types:
(1) Authorized partners of advertising and analysis services. NOKOV will entrust these partners to process information related to ad placement, reach and effectiveness under the premise of using industry-wide security technologies. NOKOV will not entrust partners with your personally identifiable information.
(2) Suppliers, service providers and other partners. NOKOV entrusts the processing of information to vendors, service providers and other partners who support NOKOV's business, including technical infrastructure services entrusted by NOKOV, analyzing how NOKOV services are used, providing customer service, facilitating payment, or conducting academic research and investigation.
In order to ensure the stable operation and function realization of the NOKOV client, and enable you to use and enjoy more services and functions, the NOKOV application will embed the SDK or other similar applications of authorized partners. NOKOV will conduct strict security testing on the application programming interfaces (APIs) and software tool development kits (SDKs) used by authorized partners to obtain relevant information, and agree strict data protection measures with authorized partners, so that they can comply with this policy and any other relevant confidentiality and security measures to handle personal information. Unless authorized partners have obtained your consent separately.
3.3 Transfer
If NOKOV needs to transfer personal information due to merger, division, dissolution, or bankruptcy, NOKOV will inform you of the recipient's name or name and contact information. The recipient will continue to comply with this Policy and other statutory obligations. If the recipient changes the original processing purpose and processing method, it will obtain your consent again.
3.4 Public disclosure
NOKOV will only publicly disclose your personal information under the following circumstances:
(1) Based on your active choice and other separate consent, NOKOV may publicly disclose your personal information;
(1) If NOKOV determines that you have violated laws and regulations or seriously violated relevant NOKOV agreements and rules, or to protect the personal and property safety of NOKOV users or the public, NOKOV may disclose your personal information, including related violations and the actions NOKOV has taken against you.
4. Your rights
You can access and manage your information in the following ways, NOKOV will respond to your request in compliance with laws and regulations:
4.1 Review, Correction and Supplement
If you wish to view, correct and supplement the basic personal information and payment information in your account, change your password, add security information or close your account, etc., you can log in to your account to perform such operations through "Account Management"; For example, you can log in to "My Account" on the PC or APP to inquire, modify your personal information, privacy settings, security settings, and modify your personal registration information.
4.2 Delete
You can delete some of your information through the paths listed in "1. Review, Correction and Supplement", or apply for account cancellation to delete all your information.
In the following cases, you may request NOKOV to delete personal information by contacting the customer:
(1) If NOKOV's processing of personal information violates laws and regulations;
(2) If NOKOV collects and uses your personal information without your explicit consent;
(3) If NOKOV's handling of personal information seriously violates the agreement with you;
(4) If the processing purpose of NOKOV has been achieved, cannot be achieved or is no longer necessary to achieve the processing purpose;
(5) If NOKOV stops providing products or services, or the storage period has expired.
If NOKOV decides to respond to your deletion request, NOKOV will also try its best to notify the subjects who have obtained your personal information from NOKOV and request them to delete it in time (unless otherwise provided by laws and regulations, or these subjects have independently obtained your authorization).
After you or NOKOV assist you to delete the relevant information, NOKOV may not be able to delete the corresponding information from the backup system immediately due to applicable laws and security technical restrictions. NOKOV will store your personal information securely and limit any further access to it. Process until the backup can be cleared or anonymized.
4.3 Change the scope of authorization
You can change or withdraw the scope of your authorization for NOKOV to collect and process your personal information in the following ways:
(1) Manage authorization in "My-Settings-Privacy-Personal Homepage Privacy Settings".
(2) In "My-Settings-Privacy-System Permissions"/"My-Settings-Privacy-Other Settings", manage the authorization of system permissions used by the App.
(3) Manage your authorized applications in "My-Settings-Account Security Center-Bind Account".
For the authorization that you cannot set directly through the above method, you can modify it by contacting customer service, but please note that for some types of personal information, such as the information necessary to realize the basic functions of NOKOV or necessary for NOKOV to fulfill the obligations stipulated by laws and regulations information, NOKOV may not be able to respond to your request to change the scope of authorization. When you withdraw your authorization, NOKOV will no longer process the corresponding personal information. However, your decision to withdraw the authorization will not affect the personal information processing previously carried out by NOKOV based on your authorization.
4.4 Cancellation of account
You can apply for cancellation of your account in the following ways:
(1) Submit an account cancellation application on the "Account Cancellation" page (for example, "My-Settings-Account Security Center-Account Cancellation" on the mobile NOKOV APP, NOKOV homepage on the PC, My-Account Settings-Security Center-Account Cancellation).
(2) Contact customer service to apply for cancellation of your account.
After you voluntarily cancel your account, NOKOV will stop providing you with products and/or services, and delete or anonymize your personal information in accordance with applicable laws.
4.5 Constrained Information System Automatic Decision-Making
In some business functions, NOKOV may only rely on non-human automatic decision-making mechanisms, including algorithms, to make decisions. If these decisions significantly affect your legal rights, you can contact NOKOV through customer service.
4.6 In response to your above request
For the above-mentioned requests made to NOKOV by you or possibly your guardians, close relatives and other authorized subjects, as well as your relevant personal information rights stipulated by the laws of the People's Republic of China and other applicable laws, you can contact NOKOV through customer service or directly to NOKOV The personal information protection professional department initiates a complaint. NOKOV will respond within 15 days.
In order to protect the security of your account and your personal information, when you make the above request to NOKOV, NOKOV may verify your identity first (such as adding account verification, asking you to provide a written request or other reasonable means), and then processing you request.
For your reasonable requests, NOKOV does not charge fees in principle, but for repeated requests that exceed reasonable limits, NOKOV will charge a certain fee as appropriate. For information that is not directly related to your identity, repeated applications without reasonable reasons, or requires excessive technical means (such as the need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or is impractical the actual request may be rejected by NOKOV.
5. Storage of information
5.1 Storage period
NOKOV will only retain your personal information for as long as is necessary to achieve the purposes described in this policy, unless there is a mandatory retention requirement by law. The criteria for NOKOV to judge the aforementioned period include:
(1) To complete the service purpose related to you, maintain the corresponding service and business records, and respond to your possible inquiries or complaints;
(2) Guarantee the safety and quality of services provided by NOKOV to you;
(3) Whether you agree to a longer retention period;
(4) Whether there is any other special agreement on the retention period.
After your personal information exceeds the retention period, NOKOV will delete or anonymize your personal information as required by applicable law.
5.2 Storage location
Personal information collected and generated by NOKOV during its operations in the People's Republic of China will be stored in China. Under the following circumstances, NOKOV will provide your personal information to possible overseas entities after fulfilling its obligations under the law:
(1) The applicable law has clear provisions;
(2) Obtain your separate consent;
(3) Necessary for the conclusion and performance of cross-border e-commerce transactions and other types of contracts to which you are a party.
(4) In response to the above situations, NOKOV will protect the security of your personal information in accordance with this policy.
5.3 Storage Security
(1) Data protection technical measures
NOKOV has taken reasonable and practicable security protection measures in line with industry standards to protect your information and prevent personal information from unauthorized access, public disclosure, use, modification, damage or loss. For example, NOKOV will use encryption technology to improve the security of personal information. When data is exchanged between your browser and the server, it is protected by SSL protocol encryption. NOKOV provides HTTPS protocol for safe browsing; NOKOV will use trusted protection mechanisms to prevent personal Information has been maliciously attacked; NOKOV will deploy access control mechanisms to endeavor to ensure that only authorized personnel have access to personal information. At present, NOKOV's important information systems have passed the three-level or above evaluation of network security level protection and ISO27001 certification.
(2) Organizational measures for data protection management
NOKOV has established an advanced data security management system in the industry with data as the core and around the data life cycle, improving the security of personal information from the dimensions of organizational construction, system design, personnel management and product technology. NOKOV has set up a dedicated department for personal information protection, and designated a person to be responsible for the protection of children's personal information. NOKOV continuously strengthens employees' awareness of the importance of protecting personal information through training courses and examinations.
(3) Response to personal information security incidents
If NOKOV's physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, and damage to your legitimate rights and interests, NOKOV will promptly activate an emergency plan and take reasonable and necessary measures. to minimize the impact on you personally. In the event of a personal information security incident, NOKOV will also inform you of the basic situation and possible impact of the security incident in accordance with the requirements of laws and regulations, the disposal measures NOKOV has taken or will take, suggestions that you can prevent and reduce risks on your own, remedies. NOKOV will inform you through text messages, phone calls, push notifications and other reasonable channels. If it is difficult to inform you one by one, NOKOV will make announcements in a reasonable and effective way. At the same time, NOKOV will also report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
(4) Prevention of account security risks
When using NOKOV's products and/or services, you will inevitably disclose your personal information, such as contact information or address, to the counter party or potential counter party. In addition, you can also establish communication, exchange information or analyze content with third parties through NOKOV's services. Please properly protect your personal information, and only provide it to others when necessary, and do not believe in trading through other trading tools, in order to avoid information theft or even telecommunication network fraud.
If you are concerned about the leakage of your personal information, especially your account or password, please contact NOKOV's customer service immediately so that NOKOV can take corresponding measures according to your application. You can also go to "My-Settings-Account and Security-Security Center" "Automated "Login Device Management".
6. Policy Update
In order to bring you a better product and service experience, NOKOV continues to strive to improve NOKOV's products, services and technologies. When new services and business processes are changed, NOKOV may update NOKOV's privacy policy, and notify you of specific changes through NOKOV platform announcements or system messages and other appropriate means. However, NOKOV will not limit your rights under this Policy without your express consent.
For major changes, NOKOV will also provide more prominent notices (including NOKOV will provide you with pop-up prompts).
Material changes referred to in this policy include, but are not limited to:
(1) The business model of the product has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, and the way personal information is used;
(2) The main body of the privacy policy is changed due to business adjustments, transactions and mergers, and the new subject recipient changes the original processing purpose and processing method;
(3) The main objects of personal information sharing or public disclosure have changed;
(4) The user's personal information rights and their exercise methods have undergone major changes;
(5) When the contact information and complaint channels of the person in charge of handling personal information protection are changed;
(6) When the personal information protection impact assessment report indicates that the existence of the product has a significant impact on personal rights and interests.
NOKOV will also archive older versions of this policy on a dedicated NOKOV page for your review.
7. Protection of Minors
NOKOV attaches great importance to the protection of personal information of minors. If you are a minor, NOKOV requires you to ask your parents or other guardians to read this policy carefully, and use NOKOV's services or provide information to NOKOV with the consent of your parents or other guardians.
If you are a child under the age of 14, before you use NOKOV's services, you and your guardian should carefully read the "NOKOV Children's Personal Information Protection Rules" specially formulated by NOKOV to ensure that after obtaining the guardian's consent to the "NOKOV Children's Personal Information Protection Rules", you can use NOKOV's services under the guidance of your guardian to ensure your safety when using NOKOV's services and transactions.
If you are a parent or other guardian of a child, please pay attention to whether the child uses NOKOV's services after obtaining your authorization and consent. If you have any questions about children's personal information, please contact NOKOV's personal information protection department.
8. Contact NOKOV Motion Capture
You can contact NOKOV in the following ways, NOKOV will respond to your request within 15 working days:
8.1 If you have any questions, comments or suggestions about the content of this policy, you can contact NOKOV through NOKOV online customer service;
8.2 If you are dissatisfied with NOKOV's response, especially if you think that NOKOV's personal information processing has harmed your legitimate rights and interests, you can also seek a solution by filing a lawsuit with the competent court where the defendant is located.
Appendix: Relevant Definitions
Room820, China Minmetals Tower, Chaoyang Dist., Beijing
info@nokov.cn
+ 86-10-64922321
